For the complete documentation index, see llms.txt. This page is also available as Markdown.

Supports

Welcome to the Support page. If you’re experiencing issues or need assistance, we’re here to help.

Contact Us

  • Email: support@securepay.my

  • WhatsApp Chat: wa.me/60174007979 (Mon–Fri, 9am–6pm MYT)

Support Hours

Our support team is available:

  • Monday to Friday: 9:00 AM – 6:00 PM (MYT)

  • Weekends & Holidays: Email only (response within 24–48 hours)

Reporting an Issue

When submitting a ticket, please include:

  • Your account ID or email

  • Steps to reproduce the issue

  • Screenshots or error messages (if available)

  • Expected vs. actual results

This helps us resolve your issue faster.